Ochre

Ochre Dispatch

The Ochre warehouse in the UK is run by our expert logistics team. By partnering with Whiplash as our warehousing technology provider we also have access to a growing global network of partner warehouses.

  • Utilise our warehouses as if they were your own.
  • Warehousing technology powered by Whiplash allows real-time access to information about your shipments and stock.
  • Experience in delivering for both large-scale retail businesses and high volume, single product campaigns. Access to warehouses in the UK and USA.
  • Open APIs and integrations to key retail platforms provided by the Whiplash Platform: Shopify, Bandcamp, Big Commerce, and many more.
Warehouse shelves

Packaging

  • Low prices.
  • Custom packaging solutions to ensure products arrive in perfect condition.
  • Customised and branded packaging options.
  • Experienced packing staff.
Packaging

Couriers and Postal Services

Our staff will work with you to ensure you are using the right services for your shipments. Our high shipping volume ensures low rates from carriers that we pass on to you. Our strong relationships with carriers help your projects succeed.

Warehouse Locations

  • Milton Keynes, UK

  • Ann Arbor, MI, USA

  • San Francisco, CA, USA

Ochre Store Management

For stores running on the Ochre Platform we can provide provide administrative and customer support.

Store Administration

Our team work across product administration, merchandising, and store set-up on the Ochre Platform. We aim to support you as needed; we can be called on for project work, or take an active role in handling inbound requests from your team.

The Ochre Platform allows tiered administrative privileges to be shared between your staff and ours to ensure only the right people can access and administer your site and products.

This service is only available for orders taken on the Ochre Platform.

Ochre app product screen shot

Customer Support

Our support team work on your behalf professionally and sensitively to managing customer contact and resolve issues with orders.